Customer Care Rewards Program Details
As a Customer Care Rewards member you will recieve a credit of 10% of your repair or service cost each and every time you bring your vehicle to Brookside Transmission for repair or service. Additionally you can save up to 10% off every repair or service with your membership.
The following example shows how a customer realized $167.50 in savings over a several month period at our automotive service center.
| 8/12/2008 | Mr. Smith is a first time customer and gets a brake repair that cost $1,000 dollars. He signs up for the Customer Care Rewards program and recieves 10% of his total repair cost as credit on his rewards membership card. He leaves with a rewards card balance of $100 dollars. | $1,000.00 - $0.00 $1,000.00 |
$0.00 - $0.00 + $100.00 $100.00 |
| 11/2/2008 | Four months later Mr. Smith has an electrical problem with his car. Knowing he has a balance of $100 on his rewards card he brings his car back for repair. The cost to fix the car is exactly $500 dollars. As the balance of his rewards card is more than 10% of the total repair the adjusted cost for his repair is $450 with $50 comes off his card leaving him with a balance of $50. But when Mr. Smith pays the adjusted $450 for the repair he discovers 10% of that gets addded back to his card. He leaves with a new balance of $95 dollars on his card. | $500.00 - $50.00 $450.00 |
$100.00 - $50.00 + $45.00 $95.00 |
| 3/8/2009 | In March of the following year Mr. Smith is taking his family on a road trip across America. He knows it is best to get a thorough inspection and tune up so he brings his car back to our shop. His card balance is $95 dollars. The cost for the inspection and tune up is exactly $250 dollars. As the balance on his reward card is more than 10% of $250 dollars, he gets the full 10% off his repair, paying $225 instead of $250. His rewards card is debited the $25 and credited $22.50 dollars, leaving him with a rewards card balance of $92.50. | $250.00 - $25.00 $225.00 |
$95.00 - $25.00 + $22.50 $92.50 |
| 4/4/2009 | During the trip across American Mr. Smith notices a stange noise while driving his car. Upon returning to Kingsport he brings his car in for repair. The cost to fix his transmission is an even $1,500. As 10% of $1,500 is more than his balance Mr. Smith can use the full balance of $92.50 toward his repair. The cost of his repair is now $1407.50 of which 10% goes back on his card leaving him with a new balance of $140.75. | $1,500.00 - $92.50 $1,407.50 |
$92.50 - $92.50 + $140.75 $140.75 |
