The mission of Brookside Transmission is to strive for continued growth in the greater Kingsport ~ Bristol ~ Johnson City community by providing quality automotive repair services by a team of auto care specialists that are dedicated to the complete satisfaction of each and every member of the community that brings their auto to our shop for repair service. Brookside Transmission will achieve this by adhering to the following principles:

• Hiring a team of automotive care specialists that maintain high ethical standards, are well trained and dedicated to a continued goal of 100% customer satisfaction.
• Ongoing education and training to our staff.
• Maintaining a up-to-date vehicle data.
• Purchasing and maintaining only the best automotive diagnostic equipment available.
• Keeping an environmentally responsible shop.
• Ensuring a clean, safe work environment.
• Constantly performing evaluations of our organization's goals and establishing new goals for the overall betterment of our company, staff, and the greater Kingsport ~ Bristol ~ Johnson City community.

Brookside Transmission will strive to improve our industry's reputation with our integrity and education of our community